This Privacy Policy explains how 3we collects, uses, stores, and protects your personal data when you access or use the 3we online gaming platform. We are committed to handling your information responsibly and transparently.
3we employs industry-standard encryption and access controls to protect your personal data from unauthorised access, disclosure, or misuse. All data transmitted between your browser and our platform is secured via HTTPS.
3we does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data is shared only where strictly necessary to operate the platform, comply with legal obligations, or protect against fraud.
You have the right to access, correct, or request deletion of your personal data held by 3we. You may also withdraw consent for certain data processing activities at any time, subject to overriding legal or regulatory requirements.
This Privacy Policy is issued by 3we ("3we", "we", "us", "our"), the operator of the online gaming platform accessible at 3we.one. 3we operates under an international gaming licence and is committed to protecting the privacy and personal data of all individuals who interact with our platform, including registered players, visitors, and prospective users.
This Policy applies to all personal data collected through the 3we website, mobile browser interface, customer support channels, and any other touchpoint through which 3we interacts with individuals. It should be read in conjunction with the 3we Terms & Conditions, which are incorporated herein by reference.
3we collects personal data in the following categories, to the extent necessary for the purposes described in this Policy:
2.1 Identity Data
2.2 Contact Data
2.3 Financial Data
2.4 Gaming and Behavioural Data
2.5 Technical Data
2.6 Communications Data
3we collects personal data through the following channels:
3we uses your personal data for the following purposes:
3we processes your personal data on the following legal bases:
3we does not sell, rent, or trade your personal data to third parties for their own commercial purposes. 3we may disclose your personal data to the following categories of recipients, strictly on a need-to-know basis:
All third-party service providers engaged by 3we are contractually obligated to process personal data only for the specified purpose and to maintain appropriate data protection standards.
3we uses cookies and similar tracking technologies to operate and improve the platform. The categories of cookies used include:
You may control or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect platform functionality. 3we does not use third-party advertising cookies to track your activity across other websites.
3we retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised. Where data cannot be deleted due to overriding legal or regulatory obligations, it will be stored securely and accessed only for those specific purposes.
3we implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
Notwithstanding these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, 3we will notify affected individuals and relevant authorities in accordance with applicable law.
Subject to applicable law and any overriding regulatory obligations, you have the following rights in relation to your personal data held by 3we:
To exercise any of the above rights, please contact 3we's support team via live chat or email (see Section 14). 3we will respond to data rights requests within 30 calendar days. Complex or high-volume requests may require an extended response period, in which case you will be notified.
The 3we platform is strictly for persons aged 21 years and above. 3we does not knowingly collect personal data from individuals under the age of 21. If 3we becomes aware that personal data has been collected from a person under 21, the relevant account will be immediately suspended, the data will be deleted, and any deposits returned where practicable. If you believe that 3we may have inadvertently collected data from a minor, please contact us immediately.
3we operates under an international gaming licence, and some of the third-party service providers engaged by 3we may process personal data in jurisdictions outside Malaysia. Where personal data is transferred internationally, 3we ensures that appropriate safeguards are in place โ including contractual data protection obligations โ to maintain a level of protection consistent with applicable privacy standards.
By using the 3we platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside your country of residence. 3we will not transfer data to jurisdictions that do not provide an adequate level of protection without implementing appropriate safeguards.
3we reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. Material changes will be notified to registered users via email or prominent in-platform notice at least 14 days prior to taking effect, where practicable.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Continued use of the 3we platform following notification of an updated Privacy Policy constitutes acceptance of the revised terms.
For any queries, requests, or concerns relating to this Privacy Policy or 3we's handling of your personal data, please contact us through the following channels:
3we aims to acknowledge all data-related enquiries within two (2) business days and to resolve them within 30 calendar days.
Every page and transaction on the 3we platform is served over encrypted HTTPS. Your login credentials, payment details, and personal data are protected in transit.
3we does not run third-party advertising networks on the platform. Your browsing behaviour on 3we is not used to serve ads on external websites.
Transaction and account records are retained for the minimum period required by AML regulations. Data no longer needed for legal or operational purposes is securely deleted.
Marketing communications are consent-based. You can withdraw consent and stop receiving promotional emails from 3we at any time through your account settings or by contacting support.
Have questions about how your data is handled? Our 24/7 support team is available to help. Existing 3we members can review and update their data preferences directly from the account dashboard.